Privacy Policy, Cookies & GDPR – LEAD UP

PRIVACY

This Privacy Policy ('Policy') outlines how LEAD UP ('we', 'us', or 'our') collects, uses, stores, and discloses your personal information when you interact with our website, services, programs, or events (collectively, the 'Service'). By engaging with our Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy.

What is Personal Information?

Personal Information refers to data that identifies you as an individual. This includes, but is not limited to, your name, email address, phone number, address, demographic details (such as date of birth), and any other information you voluntarily provide or that is collected through your use of our Service.

How We Collect Personal Information

We may collect your Personal Information through various methods, including:
- When you register for our programs or services
- When you subscribe to our communications
- When you participate in surveys, events or retreats
- Through website usage, cookies, and analytics tools
- From third-party service providers with whom we collaborate

How We Use Personal Information

We use your Personal Information for purposes including:
- Delivering and managing our services and programs
- Communicating with you about updates, resources, and offers
- Enhancing your experience with our Service
- Ensuring compliance with legal and regulatory requirements
- Improving our offerings through feedback and analytics

Disclosure of Personal Information

We may share your Personal Information with trusted third parties such as technology platforms, service providers, or partners assisting us in delivering our Service. All third parties are required to maintain the confidentiality of your information. We will not sell or share your Personal Information for unrelated purposes without your explicit consent, unless required by law.

Data Security

We take reasonable precautions to protect your Personal Information from unauthorised access, loss, misuse, or alteration. While we implement appropriate safeguards, no system can guarantee complete security.

Access and Correction

You have the right to access and request correction of the Personal Information we hold about you. You may contact us to request a copy of your information or to make corrections.

Policy Updates

This Policy may be updated periodically. The most current version will be published on our website. Continued use of our Service constitutes your acceptance of any updates.

Cookies

What are cookies?

Cookies are small pieces of information that are temporarily stored on your computer (or other internet-enabled devices) when you visit a website. Cookies usually contain the name of the website from which the cookie has come from and the lifetime of the cookie (i.e. how long it will remain on your device).

How are Cookies used on this website?

We use cookies to collect aggregated information about us on our website. We may also use cookies to remember your preferences, tailor content, improve your experience in dealing with our website and observe your behaviour.

How long do cookies stay on my computer/device?

Persistent cookies – these cookies will allow our website to recognise you when you return to our website at a later date. This provides us with useful analytics, which assists us to optimise our website and your visits.

Session cookies – These cookies exist only for the life of your current visit, whilst you have your web browser open. They’re not stored on your computer and are deleted when you exit your web browser.

How can you control the use of Cookies on this website?

Your Internet browser should have settings, which allow you to control the placement of cookies on your computer or device. You can change the settings to allow or block the storage of cookies. Alternatively, you can adjust your browser settings to provide alerts when a cookie is being sent for storage on your computer or device. Please refer to your Internet browsers manual or help function for more information on adjusting the settings of your specific browser. Alternately, you may click on the links provided above in the Privacy Choices section of the table.

Please email LEAD UP INTERNATIONAL us if you have any questions or comments about our Cookies Policy.

Cookies Policy last updated April, 2025

GDPR Program

We understand the GDPR’s importance, and our program centres the GDPR as the core of our privacy program. That means our program addresses processing requirements in accordance with the GDPR’s principles.

Key Principles of our GDPR Program:

Lawfulness, Fairness, and Transparency: We collect and process personal data transparently and fairly, ensuring that individuals are informed about how their data is used.
Purpose Limitation: We only collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner that is incompatible with those purposes.
Data Minimization: We ensure that personal data collected is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Accuracy: We take reasonable steps to ensure that personal data is accurate, complete, and up to date.
Storage Limitation: Personal data is kept in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
Integrity, Risk Assessment, and Controls: We conduct regular risk assessments to identify and address potential vulnerabilities in the storage, transmission, and processing of personal data. Our technical and organizational measures are continuously evaluated to mitigate risks effectively.
Staff Training and Awareness: Every member of our workforce, including new hires, receives comprehensive training on security and privacy regulations, and their responsibilities in handling personal data.
Accountability: We maintain records of our processing activities, conduct data privacy risk assessments where necessary, and implement measures to meet GDPR compliance.
Data Security Measures: We implement stringent technological protocols and safeguards to protect personal data. These measures include tight access controls, encryption, firewalls, and information systems activity monitoring.
Continuous Improvement: LEAD UP INTERNATIONAL is committed to continually enhancing our safeguards to prevent unauthorized access to personal data, including the encryption of personal data, maintaining data security, and monitoring access.

If you have any questions, concerns, or requests regarding our GDPR program or the processing of your personal data, please contact us jennifer@leadupinternational.com.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

LEAD UP
5A Stradbroke Plaza

66 Marine Parade

Southport QLD 5215

AUSTRALIA